Haven Insurance Group’s owner and insurance consultant, Michael Sussman, has over 10 years of experience in the insurance industry. While earning his degree in Risk Management and Insurance at the University of Georgia, he worked at an Allstate agency where he developed a passion for helping clients understand their policy’s costs and coverage details. Upon graduation, Michael began working in the claims department at Progressive Insurance Company. At Progressive, Michael strengthened his ability to walk clients through the claims process and take preemptive measures to ensure proper claim resolution, a skill that sets Michael apart from other independent agents. Additionally, in his nine year tenure as a claims representative and manager at Progressive, Michael saw firsthand what can happen when an agent does not properly advise a client on the details of a policy. After hearing, “Hmmm… I thought I paid for that” a few too many times, Michael decided to open Haven Insurance Group and bring his knowledge and experience directly to his customers.